WE'RE HERE TO HELP.
contact us
Questions about our products or an existing order? We’re here to help and will respond as quickly as possible.
Email Us
support@247-vitality.com
Hours
Monday-Friday, 9:00 AM - 5:00 PM CST
FAQ
How quickly will my order ship?
Most orders are processed within 1–2 business days. Tracking information will be provided once your order has shipped.
Do I need an account to place an order?
Yes. You may browse our research catalog without an account, but you’ll need to sign in or create an account before completing a purchase.
Where is 24/7 Vitality located?
24/7 Vitality is based in Oklahoma, USA, and serves research customers throughout the United States.
What payment methods do you accept?
Available payment options are displayed securely during checkout and may vary based on your order.
Are Certificates of Analysis available?
Product-specific testing and batch documentation may be available for applicable products. Visit our COA section or contact us if you need help locating documentation for a specific product.
What should I do if my order arrives damaged?
Contact our support team as soon as possible and include your order number along with clear photos of the product and packaging so we can review the issue.
What is your return and refund policy?
Because of the nature of research materials, return eligibility may vary. Please review our Returns & Refunds Policy for complete information or contact our support team with questions.
Are your products intended for personal use?
No. Products offered by 24/7 Vitality are intended for laboratory research and educational purposes only. They are not intended for human consumption or to diagnose, treat, cure, or prevent any disease.